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Associates Carolyn Jenkins As the Director of Data and IT Services for Trans-Century, Ms. Jenkins has designed many databases for use within the company to manage client lists and marketing efforts. Her most recent project was to design a database for the entry of information from Physician Office Site Surveys. Using this data in a comparative manner, provider networks are able to identify quality standards for their members, which can be incorporated in effective marketing programs. She has designed a system and forms for managing the fee messenger process for a number of clients, tracking responses and counter offers. Sally Crosby As the Associate Director of Data and IT Services for Trans-Century, Ms. Crosby supports the department's Data and IT Services mission. Since joining Trans-Century in 1994, Ms. Crosby has actively pursued her education in data systems management.
Ms. Hines is responsible for the effective coordination of all communication efforts by and between Trans-Century and our clients. She leads the Memorial Health Partners Provider Relations department, triaging all incoming communiques, providing timely responses to physician requests and guiding problems through resolution.
Credentials Team The team is responsible for all aspects of credentialing coordination and management including credentialing data management and verification, quality assurance, and department operations. They are responsible for ensuring that our clients maintain compliance with JCAHO, NCQA, state, federal and even corporate requirements and regulations.
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